Terms & Conditions
NOTICE: Because we offer tours in numerous countries, which are operated by various tour suppliers, the terms of your particular tour may vary from our Standard Terms & Conditions below. If they do vary from the terms listed below, you will receive separate Terms & Conditions from the tour supplier operating your tour. If you believe you did not receive them or if you have any questions, please Contact us for an emailed copy.
Standard Terms & Conditions
Reservations, Payment & Pricing
A deposit of up to 50% of the total cost of your tour is required to hold your reservation and will be specified via email correspondence. The remaining balance for your tour is due in cash (USD or it’s equivalence in Euros, GBP, or local currency, whichever is agreed upon by email beforehand or specified in your particular tour supplier’s Terms & Conditions) upon pickup on the start date of your tour.
Travel to Africa Tours will cancel tours that are not paid in full upon pickup on the start date of your tour, in which case the deposit of up to 50% of the total tour price will be forfeited.
Travel to Africa Tours reserves the right to correct promotional or pricing errors at any time.
All taxes are included in your quoted price.
Cancellation & Refund Policy
If you must cancel your tour, you must do so in writing via email. We will not accept cancellations made by phone. In the event that you cancel, whether before or after the start date of your tour or if you fail to arrive on the start date, unless otherwise agreed to by us in writing, your full deposit will be forfeited and no refund will be given.
Travel to Africa Tours reserves the right to decline to accept or retain any passenger on any of its tours if, in its sole discretion, it deems retaining such passenger as being detrimental to the tour. In the event any passenger is removed from a tour which is already in progress, or leaves early for any reason, Travel to Africa Tours will not issue a partial refund for any unused services due to early departure.
Travel to Africa Tours reserves the right to alter, cancel or shorten a tour without notice, at Travel to Africa Tours’s sole discretion, as may be deemed necessary or advisable. In such event, your sole remedy shall be a prorated refund for any unused portion of the trip.
Payment of Your Deposit
We accept payment for your deposit by wire transfer or Western Union. Be aware that your bank and/or Western Union may charge you an additional fee.
Reservation Changes & Traveler Preferences
If you request to change your arrival or departure city, and Travel to Africa Tours approves your request, we reserve the right to increase the price of your tour accordingly, if we deem it will increase our expenses. If you request to extend your tour, and Travel to Africa Tours approves your request, we reserve the right to increase the price of your tour accordingly. If you are already on tour and wish to extend it, payment for any extra days will be immediately due in cash at that time.
All traveler requests, including preferred schedule, accommodations, and tribes visited are subject to availability and logistical and security constraints, and are not guaranteed.
Multiple Traveler Arrangements & Accommodations
We recommend a maximum of 3 people per tour vehicle for your comfort, as we must leave sufficient room for baggage, supplies, the driver/guide, and additional local guide as needed. A 2nd vehicle is mandatory for 5 or more people. A 3rd vehicle is mandatory for 9 or more people.
Standard accommodations are based on single or double-bedded rooms with private bath, and are subject to availability. Multiple rooms, tents or vehicles will result in additional fees.
You must advise Travel to Africa Tours in writing via email, at or prior to booking, of any physical, emotional or mental condition which (a) may affect your ability to fully participate in the trip; (b) may require professional attention during the trip; or (c) may require the use of special equipment. If any such condition arises after the tour is booked, you must advise Travel to Africa Tours in writing via email, immediately.
Travel to Africa Tours reserves the right to decline or cancel your reservation, or to remove you from a tour in progress, if Travel to Africa Tours determines your condition would adversely affect the health, safety, or enjoyment of you or of other participants. If Travel to Africa Tours removes you from a tour in progress pursuant to this paragraph, you will not be entitled to any refund of your tour payment and Travel to Africa Tours shall have no further liability.
Most Travel to Africa Tours tours are not wheelchair-accessible, as wheelchair assistance or accessibility in our tour destinations cannot be guaranteed. If you require a wheelchair, you must provide Travel to Africa Tours with your requirements in advance and also may need to bring your own small, collapsible wheelchair.
If you are unable to travel without assistance, you must be accompanied by an able companion. If you have a condition which requires special equipment or treatment, you must bring and be responsible for all necessary items related to your condition. Travel to Africa Tours cannot accommodate motorized scooters of any kind. Travel to Africa Tours cannot accommodate women past their 6th month of pregnancy and cannot accommodate service animals.
If you have a condition as contemplated herein, you travel at your own risk. Travel to Africa Tours is not liable for any injuries or damages you may suffer relating to such a condition, including, without limitation, loss of special equipment, lack of assistance with or accommodation of special needs, and unavailability of medical assistance or treatment.
Travel to Africa Tours is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is Travel to Africa Tours responsible for the quality of medical care, or lack thereof, you may receive while on the trip.
Air transportation is not included and is your responsibility.
Guests are urged to travel with only one medium-size suitcase. Luggage and personal effects are at owner’s risk throughout the tour.
Our tours cover many different areas with many different languages. Travel to Africa Tours partners with local tribal guides in some locations in lieu of a Travel to Africa Tours guide in order to provide more accurate interpretation and a better tour experience.
Not Included in Quoted Tour Rates
Cost of obtaining passports, visas, travel insurance, baggage charges, alcoholic drinks, laundry, communication expenses, international airport departure tax, deviations from the tour, and gratuities are not included.
Travel insurance, including medical and evacuation, which also provides protection against lost or damaged luggage, is highly recommended.
Travel to Africa Tours may take photographs or film of its tours and tour participants, and participant grants Travel to Africa Tours express permission to do so and for Travel to Africa Tours to use such for promotional or commercial use, unless agreed to otherwise in writing.
Travel to Africa Tours does not own or operate certain entities which provide goods or services for your tour, including, for example, lodging facilities, vehicle rental agencies, restaurants, and local guide associations.
As a result, Travel to Africa Tours is not responsible for any negligent or willful act or failure to act of any person or entity it does not own or control, nor for any act or inaction of any other third party not under its control.
Without limitation, Travel to Africa Tours is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation any willful or negligent act or failure to act or breach of contract or violation of local law or regulation of any third party such as an airline, train, hotel, bus, taxi, van, tour operator or local guide whether or not it uses the Travel to Africa Tours name.
Similarly, Travel to Africa Tours is not responsible for any loss, injury, death or inconvenience due to delay or changes in schedule, overbooking of accommodation, default of any third party, attacks by animals, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, acts of God or government, acts of terrorism, force majeure, war, quarantine, criminal activity, or any other cause beyond its control.